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  • Frequently Asked Questions

Frequently Asked Questions


Below FAQ are some common concerns of our clients, if you have other questions,
please just send it to cosmetics@elitegny.com

We currently accept all major credit cards, PayPal, and Amazon payments.

Verify that your billing information matches your billing address. Also, check that your three or four-digit verification code matches the code found on your card. If your order is declined, some instances will cause a pending transaction on your bank or credit card statement, which will automatically void within 3-5 business days.

We currently offer the choice of FREE UPS Ground within the continental USA. We also offer 2nd Day Air or Next Day Air expedited services within the continental USA. For Canada and other available international locations, we offer FedEx International Shipping.

All orders that select UPS NEXT DAY AIR and are submitted through diamonbliss.com successfully before 11 AM Eastern Time on a business day (excluding any holidays) will be shipped the same day. Otherwise please allow 1-2 business days for your order to arrive.

To view our current return policy please click the link below:
RETURNS AND REPAIRS

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